Urban Air Trampoline and Adventure Park

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4.3

( 8 reviews )

Playgrounds, Amusement Parks, Indoor Playcentre

Closed 04:00 PM - 08:00 PM See Hours

5757 State Hwy 205, Rockwall, TX 75032, United States

+1 9725-044-488

Urban Air Trampoline and Adventure Park is a highly popular brand that offers an exhilarating and unique experience for individuals of all ages. With numerous locations across the country, Urban Air provides an array of exciting activities, including trampolining, zip lining, dodgeball, and even ball pits. Visitors can engage in energetic and fun-filled adventures, promoting exercise and a healthy lifestyle. The park ensures a clean and safe environment for all participants, with special attention given to maintaining high levels of hygiene. Urban Air's state-of-the-art facilities are designed to provide endless entertainment and enjoyment, making it an ideal destination for birthday parties and group outings. The brand prides itself on delivering exceptional customer service and strives to exceed the expectations of every guest. Overall, Urban Air Trampoline and Adventure Park is a leading name in the industry, providing thrilling and memorable experiences for anyone seeking an adrenaline rush.

Reviews

4.3/5

8 reviews

5 stars

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1 stars

Megan m

March 22, 2024

We had my daughters 4th birthday party here and it was wonderful!! Our party guide Matt was AMAZING!! He took so much stress off me and I got to enjoy watching my daughter have the best party!! Highly, highly recommended! We will definitely have another birthday party here!!

Lucas marcelo terminiello

March 22, 2024

We had a membership for a long time and then was paying but not coming.. my kids wanted to go back and it was nice.. but the price was crazy compared to just having a membership but then you pay without going 🤷🏻‍♀️ We paid a year without going.. finally cancelled it and of course my kids wanted to go.. the one time ticket i feel is very pricey! But kids enjoyed it! I wish they had chairs that had backs to sit more comfortable while your kids play!

Harry nicolaou

March 22, 2024

Overall idea and concept is perfect, especially in this area. However, you can tell from the benches you sit on, the food offered and overall cleanliness- this place was done on very low budget. It’s a very very FILTHY place, and definitely won’t be going back to take the kiddos to play. The equipment it old and ragged, the ball pit area had mold growing on the balls. The mats in the toddler area were sticky and super dirty. It was hot and not much ventilation. Overall highly disappointed. Pickle ball courts looked nice from the road, but not sure how they are playing. I would definitely not recommend.

Carmine franzese

March 22, 2024

I went with my cousins and grandparents that were visiting for the break and we had a great time! All of the attractions were very fun and well-kept. The staff were friendly and helpful too. I accidentally spilled my coffee (so embarrassing) and they helped me clean it up and didn’t make me feel bad about it. Overall, I would highly recommend this park as it is obvious that it is well-managed and customer service is top-notch.

Marsha larue

March 22, 2024

Haven't been to this location in a while. There has definitely been upgrades since I was last there. Love the cleanliness of the attractions, but we did go up on opening. Bathrooms could use a lot of work and deep cleaning😵‍💫. Staff was nice 🙂

Mary pearson

March 22, 2024

I brought my daughter here recently and she had the time of her life. When we walked in the staff were very quick to say hello and help us. The entire time the staff was very approachable and helpful. Every single attraction is amazing and visiting urban air was worth every single penny we spent on it.

Scott lance

March 22, 2024

This place is amazing for kids and adults. It's safe and fun.

Cole trickle and family fun

March 22, 2024

We have been going here for almost a year. Sadly this may be our last visit. This place is filthy. The jungle gym area is so dirty with trash and the mats are so dirty and sticky. The netting is ripped and being held together terribly by zip ties. As most people commented the lack of staff in the Play area. So many bigger kids breaking rules and trampling over the young kids. Although there are so many comments on this obviously nothing has improved. I think they need to shut down for a few days to clean!